The best in-app customer effort score survey
Measure your Customer Effort Score
directly in your app
Understand the level of effort needed to use your app or a specific feature, in-context, with Screeb in-app surveys.
Measure your Customer Effort Score without ruining your user experience
Screeb radically changes the way you can measure NPS for your users directly in your app. Start to really feel the pulse of your users and proactively act to increase your retention.
Breakthrough respondent experience
The Screeb experience is way better than any Customer Effort Score in-app survey on the market. Period. That's why we have a 60% average response rate!
Create precise segment of users to decide who you'll display your in-app CES survey to and maximise your number of responses.
Don't settle for a Customer Effort Score. Get a precise understanding of which cohort of users answered what and dive into data.
Push relevant information into your stack to act on your feedback. Contact your users, iterate on your roadmap... possibilities are limitless.
With Screeb, get actionable feedback to improve your experience
Understand what generated friction and how you can improve your product to improve your user experience.
Dig into data to understand what people love and what is too complicated and should be revamped.
Go beyond CES and start tracking what matters
With more than 30 ready-to-use survey templates and pre-built dashboards, you can go beyond CES and track the quality of your customer experience, build your product roadmap and prevent churn. In a blink.
30+ survey templates
Start from scratch or use one of our 30+ templates to deploy a new survey in a blink.
Product Market Fit, Customer Effort Score, Churn Prevention... Get precise insights to grow your business.
Collecting responses and insights is just the beginning. Share information with concerned teams and push data in your stack to act proactively.
🆕 Instant responses analysis & keywords segmentation
Get a clear understanding of the content of your users' feedback with our Keywords Analysis report. Don't be afraid of asking open questions anymore and collect hundreds, thousands or millions of responses!
Which topics are important for unhappy users? What people are talking about when they are giving feedback on mobile? What is bothering users giving you a bad NPS? Now, you can have the answer to these questions in a blink!
Ready to get started
Sign Up to Screeb today and start measuring your CES!