By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Customer Feedback Tools Comparison - Wootric VS Maze

Wootric VS Maze

What is the best tool for your business? Looking to compare Wootric with Maze? Enjoy a detailed comparison of Wootric VS Maze.

Wootric, an enterprise-level customer experience management platform, and Maze, a user testing platform, are both effective for collecting customer feedback. Wootric specializes in measuring key customer experience metrics such as NPS, CSAT, and CES, while Maze is known for its interactive prototyping tests and user path analysis. Pricing starts at $89/month for Wootric and $75/month for Maze.

🆕 Download the 2024 Edition of "The Comprehensive Guide to Choose the Best Customer Feedback Tool"

Discover how Wootric compare with Maze

What is



Wootric is an enterprise-level customer experience management (CEM) platform that empowers businesses to gather, analyze, and act upon feedback throughout the customer journey. Renowned for its modern and data-driven approach to customer feedback, Wootric supports product managers who prioritize customer satisfaction and continuous improvement.

Wootric's platform specializes in measuring key customer experience metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). These metrics provide deep insights into your customers' overall experience, their satisfaction with your product or service, and the effort they need to put in to interact with your product.

Wootric also integrates with popular business tools such as Salesforce, Slack, and Intercom, ensuring that feedback data can be easily accessed and acted upon across your organization.

What is



Maze is a robust user testing platform that aims to revolutionize the way businesses gather and leverage user insights. Known for its user-friendly interface and dynamic testing methods, Maze equips product teams with the necessary tools to analyze user behavior and make data-driven decisions.

A key component of Maze's offering is its interactive prototyping tests. These allow businesses to validate ideas and designs by testing prototypes of their product on actual users. Users can interact with the prototype as they would with the finished product, providing product teams with accurate, real-world feedback.

Beyond interactive testing, Maze also shines in its ability to analyze user paths. This feature helps businesses understand how users navigate through their product, highlighting potential areas of friction or confusion. By identifying these issues early in the development process, businesses can make necessary changes before launching their product, saving time and resources.


online reviews

Wootric, a customer feedback management software, has received varied feedback from its users. Its intuitive interface and the ability to conduct evaluations directly within the application have been appreciated. However, a user on Software Advice mentioned that the system's responsiveness and filter function could be improved. Another user expressed dissatisfaction with the API's limitations, particularly its inability to retrieve only the most recent results. The mobile version of Wootric was also criticized in this review.


online reviews

Maze, a user testing platform, is highly regarded for its effortless integration with Figma, facilitating quick prototyping and user testing. Its user-friendly interface for crafting tests is another feature that users find particularly beneficial.

However, Maze is not without its challenges. Some users have encountered slower load times with complex tests, which could potentially affect the user testing experience. This issue is highlighted in a review where a user discusses their struggle with Maze when dealing with large, detailed prototypes.

Furthermore, Maze's strategy of upselling features, such as the customization of the welcome screen, has been met with some criticism. While the platform's reporting capabilities have seen significant improvements, there are users who find themselves having to synthesize their own reports for stakeholder presentations. This suggests that there may be room for Maze to enhance the presentation of its reporting data, as pointed out in this review.

In conclusion, while Maze offers robust features and seamless integration with design tools, there are areas, such as load times and reporting presentation, where improvements could be made. These insights should be taken into account when considering Maze for user testing and prototyping needs.

Comparison Table

Enjoy a comprehensive comparison table between those two tools



From $89/month
From $75/month
In-App Surveys
User Targeting
Pre-Built Feedback Report
Feedback Analysis with AI
Mobile SDK
Unmoderated User Tests
Product Analytics
Session Recording
GDPR Compliant

🆕 Download the 2024 Edition of "The Comprehensive Guide to Choose the Best Customer Feedback Tool"

Now Meet Screeb:
The Fast Growing Alternative

Trusted by Hundreds of Product Teams

See why they love us

The All-In-One Solution to Accelerate
your Product Discovery

Analytics for product managers

With Screeb you can learn more about your users. Who are they? What are they doing in your product? Who you should focus on?
Observe their behaviour and get a clear overview of what's happening in your product.

Used by teams at

Recruit for user research in a blink

Identify users and segments of users to recruit. Engage them right in your product and see your calendar being magically filled with relevant interviews.
Connect Screeb to Calendly or other calendar solutions and profit.

Used by teams at

Create User Surveys and Finally Get Responses

Ask questions along your user journey and get responses thanks to our highly engaging formats.
In average, our surveys have a 60% response rate!

Used by teams at

Integrations with your Favourite Product Software

We integrate with key solutions in your stack. Plug Screeb to Segment, Product, Notion and much more to put Product Discovery at the heart of your workflows.

Used by teams at

Made for Every Product Team

B2B SaaS
Screeb helps us to spot product improvements and to align our teams on the right priorities. It became a central tool for our Product Team to build the future of accounting software.

Arthur Waller

CEO @Pennylane

B2C Mobile App
Our industry is highly competitive so we need to craft the best app on the market.Screeb helps us to that at every stage of our projects.

Louay Ali

Principal Product Owner @Rabbit

Checking Screeb is now the first thing I do every morning. It helps us to spot frictions and improvement opportunities that we’ve never discovered before.

Florian Ardérighi

Head of Product @Smallable

Get started with Screeb today