Close the gap between user expectations and product experience
Customer Experience
Teams Love Screeb
“Checking Screeb is now the first thing I do every morning. It helps us to spot frictions and improvement opportunities that we’ve never discovered before.”
Florian Ardérighi
“Screeb helps us to spot product improvements and to align our teams on the right priorities. It became a central tool for our Product Team to build the future of accounting software.”
Louay Ali
“Faced with two competing options, we weren’t sure which one was more appropriate.Thanks to Screeb, we were able to quickly target and survey users about their preferred option, and confidently decide which version to develop.”
Alexandre Dandler
Why building products and experiences your users love is harder than ever
Why CX teams struggle to act on user issues
Customer Experience teams are tasked with improving satisfaction — but often lack visibility into what’s really happening inside the product.
User complaints arrive too late, or go unseen
Feedback is anecdotal, unstructured, and spread across channels
No link between behavior and sentiment
You rely on assumptions to resolve support issues or prevent churn
You’re expected to improve the experience, but not given the means to truly understand it.
Solve that with Screeb
Empower your Customer Experience team to effortlessly collect and organize feedback, streamlining insight-driven actions
Enable your Customer Experience team to target the right customer and collect 60% of your Customer Feedbacks, through our engaging in-app Customer experience surveys.
- Highly engaging Text, Audio & Video In-App Survey for Web & Mobile Apps
- Precise targeting rules
- Library of Customer experience survey templates
- 4,7/5 Ease-of-Use on Capterra
- Best Response Rate on the market: 60% in average!
+40%
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Transform Customer feedback into actionable insights, propelling your Customer Experience team's product development efforts
Our platform elevates the Customer Experience team's work by not just analyzing, but also intelligently spotlighting actionable insights. It simplifies the complexity and volume of feedback into clear, strategic directives, ensuring no opportunity is overlooked.
- UX Funnel Report & Real-Time Analysis
- Voice of Customer Metrics: NPS, CES, Csat...
- Customer-Centric insights
- Integrations: Amplitude, Segment, Notion, Slack...
Adopt and track improvements informed by insights within a singular platform, tailored for Customer Experience professionals
Our platform equips your Customer Experience team with tools to communicate updates to users and assess their influence on the customer journey, guaranteeing that each modification is informed by data and contributes to meaningful enhancements
- Team communication boost
- Automated releases logging
- In-App messages for Web & Mobile
- Releases Dashboard
+40%
- GDPR Compliant: our data are hosted in France
- All Your User Insights, Feedback, Engagement, and Onboarding — in One Platform
- Strong performances on response rate
- Ease of technical deployment
- Ease of use & smooth UX
- Integrated with the rest of your stack: Amplitude, Segment, Notion, Slack, Jira, Contentsquare...
- A team dedicated to your success: technical support available via livechat, customer success manager, month reviews...
Head of Product @ Epsor
Your team has limited ressources?
Don't worry, you can do more with less.
That's 120 days per year saved on your budget! Estimate the impact for your own organisation
Limited Budget?
Estimate how much you could save by implementing a Customer Feedback tool
Not sure?
We compiled all testimonials to explain why our customers love Screeb
Why Screeb?
We created a complete benchmark with Pros & Cons of Screeb and our competitors
Frequently Asked Questions
You may still have questions. This is our responses: