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Screeb for
Customer Experience
Teams

An All-in-one Closed Feedback Loop Platform for your Customer Experience Team

Equip your Customer Experience team with an all-in-one tool to gather, analyze, and act on thousands of customer feedbacks, enhancing the end-to-end customer journey
Full Stack
GDPR Compliant
Scalable
Schedule a DemoWatch our Product Demo

Customer Experience

Teams Love Screeb

Increase of CSAT
+10%
Increase of NPS
+20%
Avg. Response Rate
60%
Voice Project Manager
Head of Customer Voice
You?
Before using our
CX
Tool

We know that

Customer Experience

can be painful without the right tool

Inefficient Feedback Collection: Struggling with scattered or unstructured feedback, leading to missed insights and opportunities.
Inability to Quantify Customer Sentiment: Difficulty in measuring and understanding the nuances of customer emotions and opinions.
Inability to Quantify Customer Sentiment: Difficulty in measuring and understanding the nuances of customer emotions and opinions.

Result?

What should have been a gold mine rapidly becomes a nightmare for

Customer Experience

teams

Inefficient Feedback Collection
>
Lack of Actionable Insights
>
Unresolved Customer Issues, Unaddressed Feedbacks
v
Negative Impact on Company's Reputation and Revenue
<
Decreased Customer Satisfaction and Loyalty
<
Frustrating Customer Interactions

Solve that with Screeb

Customer Experience
Survey

Empower your Customer Experience team to effortlessly collect and organize feedback, streamlining insight-driven actions

Enable your Customer Experience team to target the right customer and collect 60% of your Customer Feedbacks, through our engaging in-app Customer experience surveys.

  • Highly engaging Text, Audio & Video In-App Survey for Web & Mobile Apps
  • Precise targeting rules
  • Library of Customer experience survey templates
  • 4,7/5 Ease-of-Use on Capterra
  • Best Response Rate on the market: 60% in average!
Survey Tool
Get a Demo

+40%

on Survey Response Rate compared to email surveys for Nespresso after using Screeb.
Read Case Study
Customer Experience
Analytics Tool

Transform Customer feedback into actionable insights, propelling your Customer Experience team's product development efforts

Our platform elevates the Customer Experience team's work by not just analyzing, but also intelligently spotlighting actionable insights. It simplifies the complexity and volume of feedback into clear, strategic directives, ensuring no opportunity is overlooked.

  • UX Funnel Report & Real-Time Analysis
  • Voice of Customer Metrics: NPS, CES, Csat...
  • Customer-Centric insights
  • Integrations: Amplitude, Segment, Notion, Slack...
Product Analytics
Get a Demo

3 to 5

new pain points spotted by month by Smallable with Screeb
Read Case Study
Developing and Implementing your
CX
Program

Adopt and track improvements informed by insights within a singular platform, tailored for Customer Experience professionals

Our platform equips your Customer Experience team with tools to communicate updates to users and assess their influence on the customer journey, guaranteeing that each modification is informed by data and contributes to meaningful enhancements

  • Team communication boost
  • Automated releases logging
  • In-App messages for Web & Mobile
  • Releases Dashboard
Release Management
Get a Demo

+40%

impact on Product Adoption (in average) for our customers
Why choosing Screeb?

Why choosing Screeb as your Customer Experience tool?

Because we are the only GDPR compliant platform where you can build an entire Customer Feedback program. Also, we've been rewarded for our performance, ease-of-use and ease of implementation.
  • GDPR Compliant: our data are hosted in France
  • Strong performances on response rate
  • Ease of technical deployment
  • Ease of use & smooth UX
  • Integrated with the rest of your stack: Amplitude, Segment, Notion, Slack, Jira, Contentsquare...
  • A team dedicated to your success: technical support available via livechat, customer success manager, month reviews...
Get a Demo
Try for Free
"Very fastly, I think it was about one or two weeks, we got more than a thousand answers with a beautiful response rates and we learned tons of things."
Marion Turbet
Head of Product @ Epsor
epsor
Limited ressources for your
Customer Experience
program?

Your team has limited ressources?
Don't worry, you can do more with less.

After implementing Screeb, our customers save 10 days by month for their teams in average.
That's 120 days per year saved on your budget! Estimate the impact for your own organisation
  • Faster resolution of customer issues - Leocare
  • From 3 hours to 5 minutes/month for managing feedback survey - Moneyfarm‍
  • "Screeb is now our primary source of information to swiftly gather feedback" - Gaming1
ROI Calculator

Limited Budget?

ROI Calculator
Estimate how much you could save by implementing a Customer Feedback tool

Not sure?

Guide: why investing in a Customer Feedback platform?
We compiled all arguments to explain to your company why investing in a Customer Feedback platform

Why Screeb?

Benchmark of all main Customer Feedback tools
We created a complete benchmark with Pros & Cons of Screeb and our competitors

Frequently Asked Questions

You may still have questions. This is our responses:

Can we customize surveys to match our brand and customer journey stages?
How do we measure the ROI of our customer experience initiatives using your platform?
Logo Screeb

Schedule a demo and see how you could benefit from Screeb

+60% response rate on surveys
In-app surveys & messages, AI analytics, Releases management
Web & Mobile, Text, Audio & Video surveys
GDPR Compliant
Easy & Quick Deployment
30 minutes to discover Screeb
Fill this form to book a demo with one of our specialists in the coming days