Intercom Surveys: Discover why Companies Prefer Screeb
Screeb is the best alternative to Intercom Surveys to Consistently Deliver Experiences your Users Will Love. It helps you analyze user behaviour and lets you collect user feedback, right from your SaaS or Mobile App, with a breakthrough survey experience. We're integrating with key Product tools like Productboard or Notion and our team is always available to help you with your surveys, whenever you need.
All of that starting at €59/month, with unlimited seats, surveys and responses!
First, we'd like to give a quick nod to the team at Intercom!
While Intercom has established itself in the space of customer support, it follows a more conventional path regarding surveys. If you're comfortable with traditional survey tools, you might think of Intercom Surveys as an option.
However, if you're aiming to break free from the traditional and venture into the realm of a superior all-in-one platform made to help you consistently deliver better user experiences, then you've found your destination. Welcome to Screeb, we've designed it with your ambitions in mind.
We sat down with several ex-Intercom Surveys users to explain precisely on this page why you should choose Screeb as your Intercom Surveys alternative, and found 7 reasons.
Intercom Surveys Are Just A Feature. Screeb is a Complete Customer Feedback Platform
Intercom is great for customer service, but Screeb, as a Intercom Surveys alternative, provides an all-in-one platform that will help you to improve your digital experiences.
If you're looking for an alternative to Intercom Surveys that can help you better understand your users' behavior, ask in-app questions, valide ideas, guide users and measure the impact of your actions, you're at the right place.
30 minutes to discover Screeb
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The Best Survey Experience & Response Rate on the Market
From day one, we've invested A LOT on your users' experience. We've reinvented the survey experience from the ground up, and it works.
In average, we see a 60% response rate on our surveys. For you, it means more data, a better quality of responses and being more confident on the decisions you'll take from them. And our surveys are available both for web AND mobile apps!
NPS, CSat, Feedback for Web & Mobile Apps
Screeb's dual-platform capability shines as an Intercom Survey alternative. Enjoy our reports, in-app surveys and in-app messages both in your web app and mobile apps.
Our SDKs are available for native iOS and Android apps and for Flutter and Reactnative.
Integrated with your Stack
We're partnering with the key solutions of your Product Stack. Use your Segment events and identities to display and analyze your surveys, push user feedback to Productboard to build your roadmap, link Screeb to Notion to share insights with other teams...
Product Discovery is useful when shared and not locked in silos and Screeb is the best Intercom Surveys Alternative in terms of integrations with the product stack.
The Screeb Impact
As the best Intercom Surveys alternative, our goal is to help you get the biggest impact possible. Screeb has a strong effect on cost reduction, with less time of your team spent on collecting or analysing feedback and an average 15% reduction on support tickets volume.
But Screeb will also help you to increase your performances with an average 25% increase on conversion rate and 40% increase on adoption rate.
10.04
days saved per month in average for teams using Screeb
-15%
average decrease in support tickets
+25%
average impact on conversion rate
+40%
average increase in product adoption
Rationalise and reduce costs for other tools & services
The Most GDPR-Compliant Intercom Surveys Alternative
We are a French company and, from day one, we decided to host our data in France, with a French provider.
It means that we offer the best GDPR compliance on the market since we don't share any information about your users with any American company. What happens in your product and how your users feel remain private with Screeb.
Intercom Surveys Pricing: Unlimited Users, Surveys & Responses with Screeb
The Intercom Surveys pricing is based on the number of surveys you display. Don't get penalized for success! You're team is growing? You need to track every actions in your product? You want to ask more questions to better understand your users?
With Screeb, you have unlimited seats for every member of your team and you can push as many surveys you want, with no limit on the analytics you'll get.
Good Old Comparison Table
You Need a Good Old Comparison Table to find a great Alternative? Here it is!
Frequently Asked Questions
You may still have questions. This is our responses:
Yes, Screeb can provide more detailed insights than Intercom Surveys for NPS (Net Promoter Score) tracking by offering advanced analytics and segmentation capabilities. With Screeb, businesses can delve deeper into NPS responses, analyzing trends and feedback based on specific customer segments or behaviors. This granular analysis helps companies understand the drivers of customer loyalty and identify areas for improvement more accurately.
Screeb offers greater pricing flexibility compared to Intercom Surveys, with a range of plans designed to fit businesses of all sizes. This flexibility ensures that companies can access powerful feedback and analytics tools without being constrained by budget, making Screeb an attractive option for those seeking cost-effective alternatives to Intercom's survey solutions.
Companies prefer Screeb over Intercom Surveys for collecting in-app feedback due to Screeb's superior integration capabilities and user experience. Screeb's platform is designed to seamlessly blend into apps, providing a natural and intuitive way for users to give feedback without disrupting their experience. Additionally, Screeb's analytics offer deeper insights into in-app behavior, allowing companies to make informed decisions to enhance app functionality and user satisfaction.
Screeb stands out as a better alternative to Intercom Surveys for customer feedback collection by offering a more versatile and comprehensive feedback platform. Unlike Intercom Surveys, Screeb allows for deeper customization of surveys and a wider array of feedback mechanisms, including in-app surveys, email surveys, and website widgets. This flexibility ensures that businesses can collect feedback across multiple channels seamlessly, leading to richer insights and a more holistic understanding of customer sentiment.
Screeb's approach to customer satisfaction surveys surpasses Intercom Surveys by providing more dynamic and engaging survey designs, along with real-time analytics. Screeb enables businesses to create surveys that resonate better with customers, resulting in higher response rates and more actionable feedback. This approach allows companies to quickly understand and act on customer insights, driving improvements in customer satisfaction more effectively.
You don’t believe us?
Well, it hurts a bit, but we get it. It's always better when it's said by actual users:
Arthur Waller
CEO @Pennylane
Louay Ali
Principal Product Owner @Rabbit
Florian Ardérighi
Head of Product @Smallable
Schedule a demo and see how you could benefit from Screeb
30 minutes to discover Screeb