Refiner: Why Companies Choose Prefer Screeb
Screeb is the best alternative to Refiner to Consistently Deliver Experiences your Users Will Love. It helps you analyze user behaviour and lets you collect user feedback, right from your SaaS or Mobile App, with a breakthrough survey experience. We're integrating with key Product tools like Productboard or Notion and our team is always available to help you with your surveys, whenever you need.
All of that starting at €59/month, with unlimited seats, surveys and responses!
First, we'd like to give a quick nod to the team at Refiner!
Refiner.io has carved out a reputation for its user-friendly customer feedback collection and streamlined survey automation, with a strong focus on SaaS companies. This model may suit those who value a traditional and streamlined approach, but it may not be the perfect match for those seeking more.
Are you looking for a solution that's more than just a small upgrade? Screeb isn't merely an alternative to Refiner; it's a significant advancement. Our platform provides the best way to consistently improve your user experience!
We sat down with several ex-Refiner users to explain precisely on this page why you should choose Screeb as your Refiner alternative, and found 7 reasons.
A More Complete Refiner Alternative
Refiner is a solid survey tool, but Screeb, as a Refiner alternative, provides an all-in-one platform that will help you to improve your digital experiences.
If you're looking for an alternative to Refiner that can help you better understand your users' behavior, ask in-app questions, valide ideas, guide users and measure the impact of your actions, you're at the right place.
30 minutes to discover Screeb
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The Best Survey Experience & Response Rate on the Market
From day one, we've invested A LOT on your users' experience. We've reinvented the survey experience from the ground up, and it works.
In average, we see a 60% response rate on our surveys. For you, it means more data, a better quality of responses and being more confident on the decisions you'll take from them. And our surveys are available both for web AND mobile apps!
An Alternative to Refiner for Web & Mobile Apps
Screeb's dual-platform capability shines as a Refiner alternative. Enjoy our reports, in-app surveys and in-app messages both in your web app and mobile apps.
Our SDKs are available for native iOS and Android apps and for Flutter and Reactnative.
Integrations for Every Teams
The Refiner app being focused on SaaS companies, you may not find the integration you need in their catalog. Here at Screeb, we're partnering with the key solutions of your stack. Use your Segment events and identities to display and analyze your surveys, push user feedback to Productboard to build your roadmap, link Screeb to Notion to share insights with other teams...
User feedback are useful when shared and not locked in silos and Screeb is the best Refiner Alternative in terms of integrations.
The Screeb Impact
As the best alternative to Refiner, our goal is to help you get the biggest impact possible. Screeb has a strong effect on cost reduction, with less time of your team spent on collecting or analysing feedback and an average 15% reduction on support tickets volume.
But Screeb will also help you to increase your performances with an average 25% increase on conversion rate and 40% increase on adoption rate.
10.04
days saved per month in average for teams using Screeb
-15%
average decrease in support tickets
+25%
average impact on conversion rate
+40%
average increase in product adoption
Rationalise and reduce costs for other tools & services
A GDPR Compliant Refiner Alternative
We are a French company and, from day one, we decided to host our data in France, at French hosting companies (Refiner is also French, but hosted by Amazon).
It means that we offer the best GDPR compliance on the market since we don't share any information about your users with any American company. What happens in your product and how your users feel remain private with Screeb.
Unlimited Seats, Unlimited Analytics, Unlimited Responses
Don't get penalized for success! You're team is growing? You need to track every actions in your product? You want to ask more questions to better understand your users?
With Screeb, you have unlimited seats for every member of your team and you can push as many surveys you want, with no limit on the analytics you'll get.
Good Old Comparison Table
You Need a Good Old Comparison Table to find a great Alternative? Here it is!
Frequently Asked Questions
You may still have questions. This is our responses:
Yes, Screeb can provide more actionable insights compared to Refiner, thanks to its superior analytics features. With Screeb, businesses benefit from in-depth analysis tools that track user engagement, feedback trends, and sentiment analysis, empowering them to identify opportunities for improvement and measure the impact of changes more precisely.
Screeb surpasses Refiner in survey customization by allowing businesses to tailor surveys not only in appearance but also in logic and distribution channels. This level of customization ensures that surveys are more engaging and relevant to the target audience, leading to higher response rates and more accurate data for making strategic decisions.
Screeb offers a more comprehensive customer experience management platform than Refiner by providing a wider array of feedback collection tools, including in-app messages, email surveys, and website widgets, combined with powerful analytics. This holistic approach enables businesses to monitor and enhance the customer journey at every touchpoint, ensuring a superior user experience and fostering long-term customer loyalty.
Screeb stands out as a preferred alternative to Refiner by offering a more dynamic and comprehensive platform for gathering customer insights. Unlike Refiner, Screeb combines advanced analytics, customizable survey options, and real-time feedback mechanisms, enabling businesses to capture deeper insights into customer behavior and preferences. This approach helps companies make informed decisions quickly, enhancing product development and customer satisfaction more effectively.
Screeb is considered a better solution for integrating customer feedback into product development strategies due to its seamless integration capabilities with product management and development tools. Unlike Refiner, Screeb ensures that feedback is directly connected to product roadmaps and development cycles, facilitating a more agile and customer-centric approach to innovation.
You don’t believe us?
Well, it hurts a bit, but we get it. It's always better when it's said by actual users:
Arthur Waller
CEO @Pennylane
Louay Ali
Principal Product Owner @Rabbit
Florian Ardérighi
Head of Product @Smallable
Schedule a demo and see how you could benefit from Screeb
30 minutes to discover Screeb