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Alternatives・Screeb vs 

Refiner: Why Companies Choose Prefer Screeb

Screeb is the best alternative to Refiner to Consistently Deliver Experiences your Users Will Love. It helps you analyze user behaviour and lets you collect user feedback, right from your SaaS or Mobile App, with a breakthrough survey experience. We're integrating with key Product tools like Productboard or Notion and our team is always available to help you with your surveys, whenever you need.

All of that starting at €59/month, with unlimited seats, surveys and responses!

🆕 Download the 2024 Edition of "The Comprehensive Guide to Choose the Best Customer Feedback Tool"

Refiner Alternative

First, we'd like to give a quick nod to the team at Refiner! has carved out a reputation for its user-friendly customer feedback collection and streamlined survey automation, with a strong focus on SaaS companies. This model may suit those who value a traditional and streamlined approach, but it may not be the perfect match for those seeking more.

Are you looking for a solution that's more than just a small upgrade? Screeb isn't merely an alternative to Refiner; it's a significant advancement. Our platform provides the best way to consistently improve your user experience!

We sat down with several ex-Refiner users to explain precisely on this page why you should choose Screeb as your Refiner alternative, and found 7 reasons.

Reason 1

A More Complete Refiner Alternative

Refiner is a solid survey tool, but Screeb, as a Refiner alternative, provides an all-in-one platform that will help you to improve your digital experiences.

If you're looking for an alternative to Refiner that can help you better understand your users' behavior, ask in-app questions, valide ideas, guide users and measure the impact of your actions, you're at the right place.

30 minutes to discover Screeb
Fill this form to book a demo with one of our specialists in the coming days
Reason 2

The Best Survey Experience & Response Rate on the Market

From day one, we've invested A LOT on your users' experience. We've reinvented the survey experience from the ground up, and it works.

In average, we see a 60% response rate on our surveys. For you, it means more data, a better quality of responses and being more confident on the decisions you'll take from them. And our surveys are available both for web AND mobile apps!

Reason 3

An Alternative to Refiner for Web & Mobile Apps

Screeb's dual-platform capability shines as a Refiner alternative. Enjoy our reports, in-app surveys and in-app messages both in your web app and mobile apps. 

Our SDKs are available for native iOS and Android apps and for Flutter and Reactnative.

Reason 4

Integrations for Every Teams

The Refiner app being focused on SaaS companies, you may not find the integration you need in their catalog. Here at Screeb, we're partnering with the key solutions of your stack. Use your Segment events and identities to display and analyze your surveys, push user feedback to Productboard to build your roadmap, link Screeb to Notion to share insights with other teams...

User feedback are useful when shared and not locked in silos and Screeb is the best Refiner Alternative in terms of integrations.

🆕 Download the 2024 Edition of "The Comprehensive Guide to Choose the Best Customer Feedback Tool"

Reason 5

The Screeb Impact

As the best alternative to Refiner, our goal is to help you get the biggest impact possible. Screeb has a strong effect on cost reduction, with less time of your team spent on collecting or analysing feedback and an average 15% reduction on support tickets volume.

But Screeb will also help you to increase your performances with an average 25% increase on conversion rate and 40% increase on adoption rate. 


days saved per month in average for teams using Screeb


average decrease in support tickets


average impact on conversion rate


average increase in product adoption

Reason 6

A GDPR Compliant Refiner Alternative

We are a French company and, from day one, we decided to host our data in France, at French hosting companies (Refiner is also French, but hosted by Amazon).

It means that we offer the best GDPR compliance on the market since we don't share any information about your users with any American company. What happens in your product and how your users feel remain private with Screeb. 

Reason 7

Unlimited Seats, Unlimited Analytics, Unlimited Responses

Don't get penalized for success! You're team is growing? You need to track every actions in your product? You want to ask more questions to better understand your users?

With Screeb, you have unlimited seats for every member of your team and you can push as many surveys you want, with no limit on the analytics you'll get.

🆕 Download the 2024 Edition of "The Comprehensive Guide to Choose the Best Customer Feedback Tool"

Good Old Comparison Table

You Need a Good Old Comparison Table to find a great Alternative? Here it is!

Product Analytics
Breakthrough Survey Experience
Survey Personification
Survey personnalisation with user data
User Targeting
On Browsing Behaviour
On User Properties
On Event Tracking
Powerful User Targeting on Native Mobile Apps
Prebuilt Reports
Filter Results on User Properties
Content Analysis
User Analysis
Integration with Product Stack
Unlimited Seats
Unlimited Surveys
Unlimited Analytics
From €59/month
From €79/month

Frequently Asked Questions

You may still have questions. This is our responses:

Can Screeb provide more actionable insights compared to Refiner through its analytics features?

Yes, Screeb can provide more actionable insights compared to Refiner, thanks to its superior analytics features. With Screeb, businesses benefit from in-depth analysis tools that track user engagement, feedback trends, and sentiment analysis, empowering them to identify opportunities for improvement and measure the impact of changes more precisely.

How does Screeb's approach to survey customization surpass Refiner's capabilities?

Screeb surpasses Refiner in survey customization by allowing businesses to tailor surveys not only in appearance but also in logic and distribution channels. This level of customization ensures that surveys are more engaging and relevant to the target audience, leading to higher response rates and more accurate data for making strategic decisions.

In what ways does Screeb offer a more comprehensive customer experience management platform than Refiner?

Screeb offers a more comprehensive customer experience management platform than Refiner by providing a wider array of feedback collection tools, including in-app messages, email surveys, and website widgets, combined with powerful analytics. This holistic approach enables businesses to monitor and enhance the customer journey at every touchpoint, ensuring a superior user experience and fostering long-term customer loyalty.

What makes Screeb a preferred Refiner alternative for gathering customer insights?

Screeb stands out as a preferred alternative to Refiner by offering a more dynamic and comprehensive platform for gathering customer insights. Unlike Refiner, Screeb combines advanced analytics, customizable survey options, and real-time feedback mechanisms, enabling businesses to capture deeper insights into customer behavior and preferences. This approach helps companies make informed decisions quickly, enhancing product development and customer satisfaction more effectively.

Why is Screeb considered a better solution for integrating customer feedback into product development strategies than Refiner?

Screeb is considered a better solution for integrating customer feedback into product development strategies due to its seamless integration capabilities with product management and development tools. Unlike Refiner, Screeb ensures that feedback is directly connected to product roadmaps and development cycles, facilitating a more agile and customer-centric approach to innovation.

You don’t believe us?

Well, it hurts a bit, but we get it. It's always better when it's said by actual users:

B2B SaaS
Screeb helps us to spot product improvements and to align our teams on the right priorities. It became a central tool for our Product Team to build the future of accounting software.

Arthur Waller

CEO @Pennylane

B2C Mobile App
Our industry is highly competitive so we need to craft the best app on the market.Screeb helps us to that at every stage of our projects.

Louay Ali

Principal Product Owner @Rabbit

Checking Screeb is now the first thing I do every morning. It helps us to spot frictions and improvement opportunities that we’ve never discovered before.

Florian Ardérighi

Head of Product @Smallable

And our users share great feedback
Get a demo

Schedule a demo and see how you could benefit from Screeb

Screeb combines product analytics, in-app surveys, in-app messages and releases management, offering companies the ultimate toolkit to consistently deliver better experiences.

+25% on conversion rate
Easy & Quick Deployment
GDPR Compliant
30 minutes to discover Screeb
Fill this form to book a demo with one of our specialists in the coming days