Blog

How to launch your first in-app survey and start collecting feedback from your users: the complete checklist

You’re ready to launch your first in-app survey (with an amazing solution like Screeb)? Great! But before learning so much from your users feedback, we wanted to share a complete checklist to help you build the perfect survey.Because if asking questions is something we do everyday with our friends, family or colleagues, asking the right […]

Blog

How to launch your first in-app survey and start collecting feedback from your users: the complete checklist

You’re ready to launch your first in-app survey (with an amazing solution like Screeb)? Great! But before learning so much from your users feedback, we wanted to share a complete checklist to help you build the perfect survey.Because if asking questions is something we do everyday with our friends, family or colleagues, asking the right […]

Blog

Wondering who are your real competitors? Ask your users. (Here’s how to do it)

Most of the time, talking about your competitors with our users is something we try to avoid. If they don’t know some of these companies, we’d prefer it remains like this. Or if they think their product is better than ours, we don’t want to create the opportunity for them to tell us. But, we […]

Blog

5 ways surveys can help startups acquiring more customers

For startups, besides building a great product, one of the main challenge is to acquire its first customers. To find people or companies facing the problem you want to solve, and convincing them to try – and then to buy – your product. At Screeb, we identified 5 survey templates that can help you better […]

Blog

How to create an Event Tracking Plan for your SaaS

When you want to analyze the behaviour of your users and use these information in your analytics solution, or in Screeb to display your surveys at the right moment, tracking Events is key. The most successful teams plan their tracking by creating a tracking and implementation plan. In this article, we’ll share a really simple […]

Blog

3 easy ways to increase your survey response rate with personalization

In the digital industry, it’s a well known fact that personalization is one of the best way to improve our performances. Digital media display content that you may like before others, ecommerce websites present product you certainly want to to buy on their front page and software adapt their data visualization to your needs. We […]

Blog, Net Promoter Score NPS

How to use NPS as a startup

What is Net Promoter Score? NPS is often described as a key indicator in a lot of industries. By its ability to measure the level of loyalty of your customers, it’s seen as a north star metric for thousands of companies and we can understand why: who doesn’t want to know if their customers will […]

Careers, Screeb

Recrutement – Développeur/Développeuse Stagiaire

Nous recherchons un.e stagiaire Développeur/Développeuse souhaitant faire progresser ses compétences en web Fullstack, afin de renforcer (🚀) notre équipe tech. Présentation de Screeb Screeb est une solution SaaS qui aide les entreprises à interroger leurs clients pour mieux comprendre leurs besoins et mesurer leur satisfaction dans un but d’améliorer leur rétention. Notre solution repose sur […]

Blog, Français, Podcast

🇫🇷 Clavaradage #31 – Comment les marques peuvent participer aux conversations Snapchat, avec Grégoire Gimaret de Snapchat

🎙 Clavardage est disponible sur Apple Podcast, Google Podcast et Spotify ! 🎙 Avec 249 millions d’utilisateurs actifs quotidiens (Daily Active Users – DAU), dont 16 millions en France, Snapchat est l’une des plateformes sociales les plus puissantes dans le monde. Pourtant, les marques n’y penses pas toujours. Format vertical, codes très différents des autres […]

Blog, Français, Podcast

🇫🇷 Clavardage #30 – Le conseil comme élément clé de l’expérience client, avec Amandine Durr de ManoMano

🎙 Clavardage est disponible sur Apple Podcast, Google Podcast et Spotify ! 🎙 Avec 40 millions de visiteurs par mois et une équipe de 600 personnes opérant en France, Belgique, Espagne, Allemagne et Royaume-Uni, ManoMano est le leader du bricolage en ligne. Et dès sa création ses fondateurs ont voulu placer le conseil au coeur […]

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